116 guides and articles

Scaling a business, from founders who have.

Growth breaks things: the systems you built at ten people, the way you sell, even your own job. The founders who scale well usually saw it coming, because someone told them what breaks next.

These guides come from Helm members who have grown businesses past £3m, £10m and £50m, on sales, strategy, culture, systems and stepping up from founder to CEO.

Questions founders ask. Scaling a business: the short answers

What breaks first when a business scales?

Usually communication and the founder's own diary. Decisions that used to happen in one room start to stall, and the founder becomes the bottleneck. Putting in a management team, regular rhythms and clear ownership early helps most.

When should a founder step back from running the business day to day?

When the business needs a CEO more than a founder: someone building the team and the system rather than doing the work. Many Helm members make that shift between £5m and £20m revenue.

How do other founders scale without losing the culture?

By writing down what matters while the team is small, hiring for it, and making leaders responsible for it as layers are added. Our culture guides share what has worked for members.

Scaling a business. Every guide, article and interview on scaling a business

Growing · 10 min read

How to cancel or leave a paid founder membership community

Start with the membership agreement, because terms vary. Helm asks for one full calendar month's notice and bills monthly, so leaving is a short email and…

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Growing · 8 min read

Best community for UK SaaS founders

The metrics, the playbooks, the org structures, the unit economics, all of them are different enough from other business models that generic founder…

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Growing · 9 min read

Curated founder dinners and retreats in the UK

They happen at curated dinners of 8–12 people. They happen at retreats where founders are together for 48 hours, away from their normal context, with…

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Growing · 10 min read

Founder-led sales: when to stop being the salesperson

Founder-led sales is one of the most important moments in a company's life. Knowing when to stop is one of the most under-discussed.

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Growing · 8 min read

Founder community for consumer and DTC brand owners in the UK

Consumer and DTC brand founders sit awkwardly inside the broader UK tech founder community.

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Growing · 9 min read

The best peer community for first-time UK founders

First-time founders face a different problem from second-time founders: not too much pattern recognition, but too little.

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Growing · 8 min read

The best peer community for post-PMF UK founders (£1–5M ARR)

If you're a UK founder at the post-product-market-fit stage, somewhere between £1M and £5M ARR, you're in the most underserved bracket in the…

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Growing · 10 min read

Peer-to-peer accountability

There is a specific failure mode that scale-up founders know well. You spend a weekend thinking through a hard decision, a restructure, a pricing change, a…

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Growing · 23 min read

How to scale with AI

Every UK scale-up founder we speak to has committed to "doing something serious" with AI. Very few can show you what that something is actually producing.

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Growing · 23 min read

How to scale when operating costs climb

Ask any UK scale-up founder what's quietly strangling them in 2026, and the answer is rarely revenue. It's the cost stack.

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Growing · 23 min read

How to scale your business through geopolitical disruption

Scaling through supply chain and geopolitical disruption has stopped being a crisis-management exercise and become a permanent part of the operating job.

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Growing · 23 min read

How to scale your business in economic uncertainty

In a world where the IMF has just downgraded UK growth for the third consecutive quarter, where stagflation has gone from a tail-risk footnote to a live…

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Growing · 23 min read

How to scale your business through a recession

Recessions do not announce themselves to scale-ups the way they do on the Today programme.

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Growing · 19 min read

How to scale when inflation is rampant

Scaling a business when inflation is rampant is a fundamentally different exercise to scaling in a stable economy.

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Growing · 12 min read

How to scale your SaaS business

Scaling a SaaS business is fundamentally different from scaling a traditional software or services company.

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Growing · 16 min read

How to scale your DTC business

Direct-to-consumer brands operate under fundamentally different constraints than wholesale or platform-dependent models. Understanding where those…

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Growing · 22 min read

How to scale your tech business

The dynamics that define software, platforms, and technology businesses diverge sharply from consumer goods or services. Understanding the rules of…

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Growing · 18 min read

How to scale your manufacturing business

Scaling a manufacturing business is fundamentally different from scaling services, SaaS, or even ecommerce. The constraints are physical, the capital…

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Growing · 16 min read

How to scale your agency

The playbook for growing a services business diverges from product companies in fundamental ways that catch most agency founders off guard.

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Growing · 13 min read

How to scale your e-commerce business

The playbook for growing a product business diverges from SaaS and services in ways that catch most founders off guard.

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Growing · 15 min read

How to scale your professional services business

Professional services businesses obey different unit economics than product companies. They are people-dependent, expertise-driven, and built on partnership…

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Growing · 14 min read

How to scale your subscription business

The playbook for growing a recurring revenue business diverges from one-time ecommerce and services in fundamental ways that reshape every aspect of how you…

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Growing · 8 min read

How to scale your med-tech business

Scaling a MedTech business from £2m to £20m revenue requires navigating a uniquely complex ecosystem: regulatory bodies, clinical evidence requirements, long…

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Growing · 10 min read

The pros and cons of remote work: is it right for your business?

The question isn't "Should we go remote?" anymore. The question is "What's the right mix for our business?"

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Growing · 10 min read

Time management techniques that make you more effective

ime is the one non-renewable resource that scaling founders and CEOs face. You cannot buy more of it. You cannot outsource its consumption. Yet most business…

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Growing · 10 min read

From fear to confidence: public speaking tips for entrepreneurs

ear of public speaking ranks above fear of death in psychological surveys. Most entrepreneurs would rather negotiate a difficult investor call than present…

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Growing · 14 min read

From start-up to icon: brand growth lessons from global giants

Most scale-up founders obsess over features, pricing, and growth tactics. They neglect the thing that compounds harder than any of these: brand.

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Growing · 9 min read

The biggest challenges start-ups face, and how to overcome them

Scaling a business from £1m to £100m revenue is not a smooth curve. It's a series of cliffs. You hit growth 40% YoY and then suddenly you hit a wall where…

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Growing · 9 min read

The role of business accelerators in scaling your sales process

You've been running your scale-up for 18 months. You've found product-market fit. Revenue is growing. But growth is plateauing and you're wondering: should I…

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Growing · 10 min read

How to optimise your daily workflow for productivity

Your calendar is your most important product. As a CEO, you don't ship code or close deals directly anymore: you ship through other people. Your time is…

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Growing · 13 min read

From local meetups to global networks: expanding your reach

Your network is your most valuable asset, yet most scaling founders build it by accident rather than by design.

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Growing · 14 min read

How entrepreneurs can achieve work-life balance without sacrificing growth

The myth persists that building a significant business requires sacrificing your life. That you must choose between scaling to £10m+ revenue and having any…

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Growing · 10 min read

Public speaking: how to command any room

You can hire a CFO who's better with numbers. You can hire a VP Sales who's better at closing. You can hire a VP Product who's better at roadmaps. But you…

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Growing · 11 min read

The future of work: remote and hybrid models redefining business

The work model question has shifted. It's no longer "Will we go remote?" but "What combination of remote, hybrid, and office will help us scale fastest while…

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Growing · 11 min read

How founders are shaping the future of business

Ten years ago, business was about maximising shareholder value. Today's founders are rewriting the playbook. They're building companies with explicit social…

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Growing · 16 min read

Business regulations: key insights for entrepreneurs

You might be wondering why business regulations should claim your attention at a time when you already juggle multiple responsibilities: fundraising, managing…

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Growing · 8 min read

Future business trends to watch

AI is moving from "nice to have" to operational necessity. Sustainability mandates are shifting from brand play to compliance requirement. Talent markets are…

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Growing · 14 min read

Emerging tech trends shaping modern business

Every week, another headline screams "AI will revolutionise your business." Meanwhile, you're trying to figure out if your tech stack can actually handle…

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Growing · 12 min read

How to build a timeless brand that lasts

Most founders don't set out to build timeless brands. They're focused on the next funding round, the next feature, the next customer. Brand feels like a…

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Growing · 12 min read

SEO, content and social media: the marketing trinity

You're building something great. Your product works. Your customer retention is solid. But your growth is plateauing at £2m ARR and you don't know why.

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Growing · 11 min read

Future tech trends reshaping business

Technology is not destiny. But for scaling businesses at £1m–£100m revenue, understanding which emerging technologies will actually impact your business…

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Growing · 12 min read

Legal mistakes that can destroy a business

Most founders approach legal compliance as a necessary evil. They hire someone for incorporation, check a compliance box, and then ignore the legal function…

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Growing · 12 min read

Essential advisory services for every entrepreneur

At some point in your growth journey, you need expertise you don't have and don't have time to develop.

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Growing · 10 min read

Investment opportunities in 2025: key insights for businesses

Capital allocation, deciding where to invest your money as a scale-up, is one of the most consequential decisions you'll make.

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Growing · 10 min read

From idea to execution: a practical roadmap

You had a great idea. You proved it works. Now comes the hard part: scaling it in a way that doesn't destroy your company culture, bankrupt you, or burn you…

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Growing · 13 min read

How to grow sustainably through inflation

Inflation is the elephant in every scale-up founder's financial model.

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Growing · 11 min read

How to start and scale your business in 2025

Starting a business in 2025-2026 is different than it was five years ago. The market is more competitive. Capital is more scrutinised. Customer acquisition…

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Growing · 12 min read

Staying resilient in shifting markets

The British economy of 2026 is unforgiving. Supply chains fracture overnight. Customer behaviour pivots unexpectedly. Regulatory frameworks shift. Interest…

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Growing · 9 min read

SEO and modern governance: building brand trust

When you were a £1m company, trust came from being visible. Customers knew you, your team, your product. They could see the seams. They could evaluate you as…

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Growing · 13 min read

Building truly inclusive workplaces for sustainable growth

Too many founders treat inclusion as a box-ticking exercise: write a diversity policy, hire a diversity officer, celebrate International Women's Day, move…

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Growing · 10 min read

Why small businesses lead on workplace diversity

Diversity and inclusion get treated as either a moral imperative or a compliance exercise by most scale-ups. Both approaches miss the obvious business case.

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Growing · 10 min read

Moving to the cloud: a founder's guide to digital transformation

Digital transformation is both simpler and harder than most founders think.

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Growing · 9 min read

Customer experience strategies that set you apart

It's not product features. It's not price. It's not distribution. The companies winning at scale are the ones where customers feel fundamentally understood…

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Growing · 10 min read

Why digital transformation is key to survival

Digital transformation isn't a technology upgrade anymore. It's a survival requirement.

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Growing · 10 min read

How AI and automation are transforming customer interactions

But most founders treat them as technologies to deploy, not strategic levers for competitive advantage.

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Growing · 11 min read

Why a strong company culture drives success

ulture is the operating system of your company. It determines how decisions get made, how quickly you move, how talent is attracted and retained, and…

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Growing · 12 min read

Tech conferences shaping the future of digital innovation

The conference season opened with a keynote about the future of AI. Within an hour, three different startups were pitching AI-powered solutions to the same…

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Growing · 14 min read

The power of personalisation in customer journeys

In the age of infinite choice, a one-size-fits-all customer experience is a one-way ticket to irrelevance.

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Growing · 19 min read

Transparency and compliance for growing businesses

You're scaling fast, hitting revenue milestones, and attracting interest from investors and enterprise customers. Everything feels possible.

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Growing · 22 min read

B2B growth: essential strategies for scaling your business

The leap from founder-led to team-led sales is where most B2B businesses stumble. You've spent years perfecting your pitch, closing deals personally, and…

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Growing · 12 min read

From manager to visionary leader

The promotion arrived on a Friday. You were brilliant at managing your team, but tomorrow you'll be expected to think about strategy, culture, and the future…

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Growing · 15 min read

Winning business strategy: lessons from top executives

Every scale-up CEO can tell you their strategy. Few can execute it. The gap between planning and execution widens dramatically when you move from £1m to £10m…

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Growing · 3 min read

Insights from Joe Foster dinner

Discover key insights from Joe Foster's dinner, exploring leadership, innovation, and the future of business at Helm.

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Founders' Brew · 3 min read

Founders' Brew: Stephen Sacks

Founder of Funding Nav, Stephen Sacks shares advice for aspirational founders & the role of failure in the entrepreneurial journey. Read the article here.

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Founders' Brew · 4 min read

Founders' Brew: Rob Hamilton

Are you an aspiring entrepreneur? Read our article to learn about Rob Hamilton’s advice on how to start & scale a niche business & give back to the community.

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Founders' Brew · 5 min read

Founders' Brew: Lauren Kelly

Founder & CEO of the design agency Fearless, Lauren Kelly shares advice for aspirational founders & how she leveraged her ADHD as an entrepreneur.

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Growing · 11 min read

How to scale a retail business

Read our guide on how to scale your retail business with strategies & expert advice here.

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Founders' Brew · 3 min read

Founders' Brew: Clare Harris

Founder & Managing Director of Talking Tables, Clare Harris shares what motivated her to start a business, her influences & more. Read the article here!

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Growing · 11 min read

Scaling SaaS companies

Ready to grow your SaaS business? We look at how you can start getting your business IPO-ready, with expert insights and…

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Founders' Brew · 4 min read

Founders' Brew: Dominic Ponniah

CEO & Co-Founder of Cleanology, Dominic Ponniah shares what motivated him to start a business, his definition of success & more. Read the full article here!

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Founders' Brew · 3 min read

Founders' Brew: Heledd Kendrick

Founder of Recruit for Spouses (RFS), Heledd Kendrick shares the skills that helped her become a founder & what motivated her to start her business.

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Founders' Brew · 4 min read

Founders' Brew: Daniel Levan-Harris

Founder of Mango Logistics Group & co-founder of Edibl, Daniel Levan-Harris shares his definition of success & the importance of sustainability in business.

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Founders' Brew · 7 min read

Founders' Brew: Jaye Cowle

Entrepreneur & founder of Launch, Jaye Cowle shares insights on personal growth, the importance of a positive mindset & her biggest hurdles as a founder.

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Founders' Brew · 8 min read

Founders' Brew: Jamie Waller

Entrepreneur & founder of 5 start ups, Jamie Waller, shares valuable lessons & insights on personal growth & the most important trait to have as a founder.

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Founders' Brew · 2 min read

Founders' Brew: Julie Bishop

Julie Bishop is the founder of IT Naturally, a managed IT service provider with a difference. Julie started her first business at the age of 55, having never…

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Growing · 8 min read

Tales from the frontline: John Stapleton

Discover John Stapleton's inspiring journey and insights in our latest Tales from the Frontline feature at Helm. Explore his impactful experiences today!

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Founders' Brew · 7 min read

Founders' Brew: Steve Phillips of Zappi

Steve describes himself as a “perpetual problem solver” , always looking forward and solving the next problem. “Sometimes that’s coming up with something new…

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Growing · 5 min read

Lessons from the frontline: Archie Norman

Discover valuable insights from Archie Norman's frontline experiences in leadership and business transformation at Helm.

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Founders' Brew · 7 min read

Founders' Brew: Geoff van Sonsbeeck

Sustainable Fashion Entrepreneur. We get the low-down on what it takes to be a successful entrepreneur in the world of sustainable fashion with Geoff Van…

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Growing · 6 min read

Using creativity to drive digital customer engagement

Discover how creativity enhances digital customer engagement and drives meaningful connections in our latest insights at Helm.

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Growing · 3 min read

“There's always someone in the community I can ask”

Connect with fellow founders in the Helm community for advice and support on any issue or resource you need for your entrepreneurial journey.

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Growing · 2 min read

“You get very candid insights from other business owners”

Discover unique, candid insights from fellow business owners that you won't find anywhere else. Elevate your strategy with Helm's expert guidance.

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Growing · 3 min read

What do tech layoffs mean for tech founders?

Discover the implications of recent tech layoffs for founders and how to navigate the evolving landscape of the tech industry.

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Growing · 6 min read

How to extend your runway

Discover effective strategies to extend your runway and maximise your business potential. Learn how to navigate challenges and sustain growth.

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Growing · 5 min read

How to prepare for the unexpected

Discover 8 effective strategies to recession-proof your business and thrive during unexpected economic challenges.

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Growing · 2 min read

A guide to impact investing

Discover the essentials of impact investing with our comprehensive guide. Learn how to make a difference while achieving financial returns.

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Growing · 4 min read

Three rules for writing about purpose

Discover three essential rules for effectively writing about purpose and enhancing your brand's message in our latest insights at Helm.

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Growing · 3 min read

How purpose is the driving force behind exponential growth

Discover how a strong purpose fuels exponential business growth and drives innovation in today's competitive landscape.

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Growing · 3 min read

Business as a force for good: thanks, Yvon

Explore how Yvon's vision redefines business as a force for good, showcasing inspiring insights and impactful strategies for positive change.

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Growing · 2 min read

How long will the salary bubble last?

Explore the duration of the salary bubble and its impact on job markets in our insightful analysis. Stay informed with Helm's expert insights.

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Growing · 4 min read

Recognising dyslexia as a skill matters for founders

Discover how recognising dyslexia as a strength can empower founders and drive innovation. Insights for entrepreneurs at Helm.

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Growing · 4 min read

Your B2B emails don't work because they're boring

Discover why your B2B emails fail to engage and learn how to create compelling content that captures attention and drives results.

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Growing · 6 min read

The dark side of working from home

Explore the challenges of remote work and discover insights on transitioning back to the office for a balanced work-life experience.

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Growing · 7 min read

Upside-down thinking: should employees set their own salaries?

Explore the benefits and challenges of employees setting their own salaries. Discover insights on autonomy, fairness, and workplace dynamics.

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Growing · 6 min read

Harnessing the power of visual marketing

How to get the most from your marketing spend, by using video and animation

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Growing · 7 min read

How B Corp can help jumpstart an ESG strategy

Discover how B Corp certification can enhance your ESG strategy, driving sustainability and social impact for your business.

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Growing · 3 min read

The opportunity of purpose

Discover how purpose-driven strategies can open up new opportunities for growth and innovation. Explore insights at Helm Club.

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Growing · 4 min read

What to do about prices in a period of high inflation

Discover strategies to manage prices during high inflation and protect your budget effectively. Explore insights from Helm now.

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Growing · 4 min read

I got laid off, and all I got was a free bike ride

Discover how a layoff led to unexpected opportunities, including a free bike ride. Explore insights and personal growth after career changes.

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Growing · 2 min read

The simple email trick that could transform your business

Discover the email trick that can elevate your business. Learn strategies to boost engagement and drive growth with our expert insights.

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Growing · 2 min read

Joel Hopwood on why more founders should do less

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Growing · 3 min read

The fastest, smartest, cheapest marketing tool you're not using

Discover the fastest, smartest, and cheapest marketing tool you’re missing out on. Elevate your strategy with insights from Helm.

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Growing · 5 min read

COP26 in a sentence: if it's not transformative, it's tokenism

Explore why true transformation is essential at COP26 and how tokenism undermines genuine progress in climate action.

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Growing · 4 min read

The iPod is 20: what can its success teach founders?

Discover valuable lessons from the iPod's success to inspire and guide business founders in their entrepreneurial journey.

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Growing · 6 min read

Becoming a B Corp: the pros and cons for founders

Explore the pros and cons of becoming a B Corp for founders. Discover insights to help you make informed decisions for your business.

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Growing · 4 min read

Back on track: lessons from ultra-runner Michael Stocks

Discover key insights from ultra-runner Michael Stocks and learn how his journey can inspire your own path to success and resilience.

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Growing · 4 min read

Are you the bottleneck for growth?

Discover how to identify and overcome growth bottlenecks in your business, with insights from Helm's expert analysis.

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Growing · 2 min read

Should you consider an IPO?

Explore the pros and cons of pursuing an IPO for your business. Discover insights to help you decide if it's the right path for growth.

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Growing · 5 min read

How to succeed in the US: be a disruptor, not disrupted

Discover how to thrive in the US market by becoming a disruptor. Learn strategies to innovate and stay ahead of the competition.

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Growing · 3 min read

The four-day week: how do you do it?

Explore the benefits of a four-day workweek and discover practical tips on how to implement it effectively in your organisation.

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Growing · 3 min read

Should you switch to a four-day week?

Explore the benefits of a four-day workweek and decide if it's the right choice for your business. Discover insights and expert opinions today.

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Growing · 4 min read

Is it time to stop calling yourself a founder?

Explore whether it's time to rethink the term "founder" and its impact on your brand and identity. Discover insights at Helm.

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Growing · 6 min read

Ask a lawyer: how to get paid and enforce contracts

Many companies in 2023 are experiencing cash-flow problems, resulting in unpaid invoices. Learn how to enforce contracts & get paid from our expert lawyer…

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Growing · 4 min read

How to innovate through diversity

Discover how embracing diversity can drive innovation and enhance creativity in your organisation, bringing new perspectives.

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Growing · 4 min read

No more cold calling: the power of referrals

Discover how leveraging referrals can transform your business strategy and eliminate cold calling.

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